Frequently Asked Questions
How do I contact my childs teacher?
We ask that our parents email our staff members without hesitation. We are here to serve you, your child/children, and our community. Our school policy is that staff members must respond to parent emails within 24 hours of an initial contact. (exception: If your message is sent on Friday/close to Shabbot, we will strive to respond within 48 hours). Our teachers email addresses can be found on our website at http://www.thejewishacademy.us/staff
I'd like to meet with my child's teacher and/or other faculty member. How/When can I do this?
Teachers are available to meet with parents on appointment before school Monday-Friday & after school Monday-Thursday. Parents can schedule an in person or virtual meeting. In person meetings can be scheduled here or virtual meeting here. After you fill out the form, the requested faculty member will be informed of your meeting request. Within 24 hours from your submission, you should receive an email from the front office either confirming your requested meeting time or you will be provided with an alternative meeting time. Meetings with administration can also be scheduled in person or virtually
Can I call my child's teacher directly?
Our school does not provide the personal cell phone information of our faculty/teachers. However, if you meet with a faculty member and they do agree to provide their contact phone number, you may contact them directly. However, if you do message a faculty member directly, we ask that it be done in a manor that is respectful of our teachers personal lives. Email is still the preferred method of communication, as it is the best means for teachers to manage a caseload of parent questions.
I have tried to reach a faculty member and have not received a response back in 24 hours. What do I do?
Please forward your email message to the Vice Principal at firstname.lastname@example.org or to the front office at email@example.com. We will help to provide you a prompt response.
When are parent conferences held this year?
Twice a year, the Jewish Academy hosts a Parent/Teacher Conference Night. The dates for this years parent conferences are November 14, 2019 & March 20, 2020. At Parent/Teacher Conference Night, teachers are available for meetings at the school from 12:00-8:00pm. As we get closer to these dates, the school will send you a link to schedule meetings with your child's teachers.
How do I access my students grades during the year?
Parents may access their child's grades via Gradelink. At the beginning of the year, each parent received an email with their unique family Gradelink account. On Gradelink, you can access your child's grades, assignments, and a schedule of homework. You should also download the Gradelink app on your phone for easy access.
I don't know my Gradelink user name and password. What do I do?
Email firstname.lastname@example.org to request an additional copy of my Gradelink account.
Thank you for your continued partnership in your child's education. We look forward to a year of good communication and growth.